The terms that govern your use of this website and our working relationship.
Last updated: 25 July 2026
These terms govern your use of the diajemdigital.com website. Separate written terms apply to any services we deliver for you — where a signed proposal, statement of work or service agreement exists, that document takes precedence over these website terms.
Diajem Digital is registered in England & Wales. By using this website you accept these terms.
You may use this site for lawful purposes only. You must not attempt to gain unauthorised access to the site or its infrastructure, introduce malicious code, scrape content at a scale that degrades performance for others, or reproduce our content commercially without written permission.
All content on this website — including copy, design, graphics, logos and code — is owned by or licensed to Diajem Digital and protected by copyright and trade mark law. You may view and print pages for your own reference. Any other use requires our written consent.
For client projects, ownership of deliverables transfers to the client upon full payment, as set out in the relevant service agreement.
Prices and indicative figures shown on this website are guides only and do not constitute a binding offer. All work is quoted individually following a discovery conversation. A quotation is only binding once issued in writing and accepted by both parties.
Where we quote a fee for advertising management, that fee covers our management services only. Advertising spend is paid by you directly to the relevant advertising platform and is not included in our fees.
Case studies, testimonials and performance figures shown on this website reflect actual results achieved for specific clients under specific conditions. They are illustrative and are not a promise, guarantee or warranty of the results you will achieve. Marketing outcomes depend on many factors outside our control, including your offer, pricing, market conditions, competition, seasonality and platform algorithm changes.
Supporting evidence for the figures shown is available on request, subject to client confidentiality.
Our services often involve third-party platforms including Meta, Google, TikTok, Microsoft, Mailchimp, Klaviyo, Shopify and WordPress. We are not responsible for changes to those platforms' policies, pricing, algorithms or availability, or for account suspensions imposed by them. We will always act promptly and in good faith to resolve any such issue on your behalf.
Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded under applicable law.
Subject to the above, we are not liable for any indirect or consequential loss, loss of profit, loss of business, loss of anticipated savings or loss of data arising from your use of this website. Our total liability in relation to any services provided is limited to the fees paid by you for those services.
We aim to keep this website available at all times but do not guarantee uninterrupted access. We may suspend, withdraw or amend the site without notice.
These terms are governed by the laws of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute arising from them.
Questions about these terms can be sent to hello@diajemdigital.com.